Southeast Health’s Accessibility Statement

Our Commitment

Southeast Health is committed to providing an inclusive and accessible digital experience for all users. We believe health information and services should be available to everyone, and we are continually working to remove barriers and enhance the user experience on our website.

Conformance Status

We are actively working toward full compliance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. If you encounter any difficulty accessing content or have suggestions for improving our digital accessibility, we welcome your feedback.

Current Known Limitations

While we strive for full compliance, accessibility is an ongoing process. We are actively working to remediate the following known issues:

  • Older Documents: Some older PDF and Word documents published before 11/12/2025 may not be fully tagged for screen reader compatibility. Please contact us for an alternative format.
  • Third-Party Content: Certain embedded third-party widgets, such as the external map or live chat feature, may present navigation challenges for keyboard-only users. We are working with the vendors to address these issues.
  • Video Captions: Live video streams may not always include real-time captions. Some videos published before 11/12/2025 may not have proper captions. Recorded videos are corrected within 48 hours of posting.

Feedback and Assistance

If you encounter any functionality errors, have difficulty accessing content, or have suggestions on how we can improve our digital accessibility, we want to hear from you.

Please fill out our form to share your concern, and we will work to address the issue as promptly as possible. We appreciate your patience and partnership as we strive to make our website a valuable and accessible resource for our entire community.

Alternatively, for immediate assistance, you may contact our marketing department directly:

Email: [email protected]

Phone: 334-793-8107

Last Updated November 12th, 2025