Southeast Health has received reports of fraudulent emails claiming that recipients have a “MyChart Medicare Kit” waiting for them. These messages are not from Southeast Health and are part of a phishing scam designed to steal personal information.

If you receive an email with a subject line or message similar to:

“Your MyChart Medicare Kit Awaits!”

Please take the following precautions:

· Do not click any links, including any “unsubscribe” links.

· Do not provide personal, financial, or health information.

· Do not reply to the email.

· Delete the email immediately.

How to Identify a Scam Email

· Be cautious of unexpected emails offering Medicare kits, benefits, rewards, or account updates.

· Verify the sender’s email address. Official Southeast Health MyChart communications will come from [email protected].

· Watch for spelling errors, unusual wording, urgent requests, or links directing you to unfamiliar websites.

· Be suspicious of emails requesting personal or financial information or asking you to take immediate action.

Questions or Concerns?

If you have questions about a MyChart email or are unsure whether a message is legitimate, please call 888-686-3621 for assistance.

Protecting your personal information is important. If you are unsure about an email, do not click any links or provide any information until you have verified that the message is legitimate.

This recognition cannot be applied for; it is determined solely by U.S. News’s rigorous methodology. Such independent validation underscores our ongoing commitment to making Southeast, Southbest.

For more information, visit Best Hospitals and use #BestHospitals on Facebook, Instagram, LinkedIn, Threads, TikTok and X.