Our top priority is the health, safety and comfort of each and every patient. Our goal is nothing less than to deliver exceptional care with professional expertise and personal attention. Patients and families may express their satisfaction and concerns in a variety of ways.

At Southeast Health, these include:

• Mention any concerns or complaint to a staff member, nurse or nurse supervisor immediately so that the matter can be resolved to your satisfaction.
• If your concerns are still not resolved, patients are encouraged to contact the Patient Speak Up Line at 334-793-8720.
• The individual also has the right to contact one or more of the following agencies:
• The Alabama Department of Public Health by calling 1-800-356-9596 or by mail at P.O. Box 30317, Montgomery, AL 36310.
• DNV GL Healthcare by calling 1-866-496-9647, or by clicking here.